Learn about our shipping methods, delivery times, and return policies.
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has shipped, including tracking information.
Standard Shipping: 5–8 business days
Express Shipping: 2–4 business days
Shipping times may vary during holidays or peak seasons.
Standard Shipping: $4.99
Free Shipping on orders over $75
Express Shipping: $12.99
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
We offer a 30-day hassle-free return policy.
Email us at: support@happytailsco.com
Include:
Our team will respond within 24–48 hours.
Once we receive and inspect the returned item:
Shipping costs are non-refundable unless the item is defective or incorrect.